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Dubai issues multilingual emergency alert guide for residents and visitors



Authorities in Dubai have introduced a public safety guide to help residents and tourists understand how to respond to emergency notifications received on their mobile phones.

Released by the Dubai Government Media Office, the guide is available in seven languages — English, Arabic, Russian, Tagalog, Mandarin, Hindi, and Urdu — ensuring that the emirate’s diverse population can easily access essential instructions.

Officials explained that the initiative aims to promote awareness and preparedness while reinforcing that Dubai continues to operate normally and remains a safe destination. The guidance is intended to encourage calm, sensible reactions in unusual situations.

In recent months, the UAE Ministry of Interior has periodically issued test and precautionary alerts as part of wider public safety measures linked to regional developments. The new guide outlines practical steps for different scenarios, including being indoors, outside, or driving when an alert is received.

Safety advice for those indoors

According to the recommendations, anyone inside a building — whether at home, at work, or in another enclosed space — should immediately move away from exposed areas. This includes keeping distance from windows, balconies, and glass surfaces, and heading toward interior sections of the property where possible.

Residents are also advised to listen carefully for announcements from building management or security teams. Using elevators should be avoided unless specifically instructed to do so.

What to do if you are outside

If an emergency notification arrives while you are outdoors, the priority is to reach shelter quickly. People are encouraged to enter the nearest safe building and avoid open spaces or structures with large glass panels.

Drivers are advised to pull over in a secure location, leave their vehicles, and seek cover indoors. Once in a protected area, individuals should remain there until they receive an official “all clear” message on their phones. Normal activities can then be resumed calmly.

Authorities have also reminded the public to rely only on verified sources for updates and to avoid sharing unconfirmed information, recordings, or videos that could cause unnecessary concern.